Non Hosted - New Computer Install

Non Hosted - New Computer Install

Applies To
Non-Hosted Install (Runs on your own computer or your Server)
Existing Customer with the program already installed
  1. Locate a computer that has the program running and copy the program onto a shared drive.
    1. Make sure to copy the applicationsettings.xml. This file contains the information to where the program is going to connect.
    2. The program is either located in %localappdata%\Dietech, %localappdata%\PRIME Services, Inc., or %ProgramFiles%\PRIME Services, Inc\
  2. Put the program in %localappdata%\Dietech
  3. Put an Icon on the desktop for PRIME Manager.exe and rename it as Dietech
PSI will have to activate the new computer. Please connect to us through https://www.psisupport.com/ 


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