General
Dietech Remote - Identity Providers (Active Directory) - New Groups
Issue: If you added or updated a group on an active directory user and want to get the update right away. Launch Dietech Click Manage Account and then once the web page opens up click on Log Out on the top right. Log back into Dietech and all the new ...
Dietech Remote - Multiple Desktops
To enable multiple monitors on your computer. Launch Dietech and click on Multiple Monitors.
Dietech - New Login Process
Starting July 20th, 2022, when you download an updated version of Dietech from www.psisupport.com there will be a new login process. You will notice that the password field is no longer visible on the login screen. Get started by entering in the ...
Dietech - Fails to Launch - Registry RDGClientTransport (Remote App)
Sometimes on computers that attempt to launch the Dietech remote app will start, you will see the progress bars and then it will just close. Operating Systems this has happened on: Windows 7, 8, 10. To Do: Manually add the registry entry below ...
PCC Integration with Dietech
Dietech and PCC have a seamless integration and provides real-time updates from PCC. This EHR integration saves the user time because your residents' information is pushed into Dietech eliminating double entry of information like new admissions, room ...
Setting Up Zoom Training
To set up a Zoom Training where we can still can control your screen. Select the screen that you wish to share. Select your monitor. Hover over the Zoom Icon on the top of your desktop and click on Remote Control. And then Click on Give ...
Remove Online Authentication Mode
If you accidentally turned on Remote Authentication Mode to Online you can remove it by going to HKLU\Software\PRIME Services, Inc\ and remove the full key.